Privacy Policy — v7v77 Bangladesh Betting Platform

OVERVIEW

Introduction and Scope

Important Notice

This Privacy Policy applies to all personal data collected and processed by v7v77 in connection with the operation of its online betting and casino platform. By registering an account or using any feature of the v7v77 platform, you acknowledge that you have read and understood this policy and consent to the collection and processing of your personal data as described herein.

v7v77 is committed to handling the personal data of its users with care, transparency, and respect. This policy sets out in plain language what information we collect from you, the purposes for which that information is used, the parties with whom it may be shared in limited circumstances, and the controls and rights available to you. We do not sell your personal data to any third party. We do not use your data for purposes beyond those set out in this policy without first obtaining your consent.

This policy applies to all users of v7v77, including registered account holders and visitors who browse the platform without creating an account. It applies to all data collected through the v7v77 website and mobile browser interface. If you have questions about this policy or wish to exercise any of your rights described below, please contact our support team at the email address provided at the end of this document.

AT A GLANCE

Your Privacy, Summarised

🔐

SSL Encrypted

All data transmitted between your device and v7v77 is protected by SSL encryption.

🚫

Never Sold

We do not sell your personal data to third parties under any circumstances.

📱

Mobile-First Data

Data collected is optimised for mobile users in Bangladesh, including bKash and Nagad transaction references.

🗑️

Right to Delete

You may request deletion of your personal data at any time, subject to legal retention requirements.

🍪

Cookie Control

We use essential and analytics cookies. You can manage cookie preferences through your browser settings.

✉️

Email Contact Only

Privacy requests and data queries are handled exclusively via our support email. No phone or postal contact is available.

SECTION 1

Information We Collect

v7v77 collects personal data in three principal ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and in limited cases, information received from third-party payment service providers. The following sets out each category in detail.

1.1

Information You Provide Directly

When you register an account or interact with the platform, you may provide the following categories of personal data:

Identity data: your full legal name, date of birth, and any government-issued identification number submitted for KYC verification purposes.
Contact data: your mobile phone number and email address, used for account communications, security alerts, and promotional messages where you have opted in.
Financial data: the mobile financial service account reference (bKash, Nagad, Rocket, or Upay number) used for deposits and withdrawals. We do not store full card numbers for Visa or Mastercard transactions.
Account credentials: your chosen username and an encrypted form of your password. We do not store passwords in plain text.
KYC documents: copies of identity documents submitted during the account verification process. These are stored securely and used only for verification purposes.

1.2

Information Collected Automatically

When you access and use the v7v77 platform, we automatically collect the following technical and usage data:

Device and connection data: IP address, device type, operating system, browser type and version, and mobile network information.
Usage data: pages and sections of the platform visited, time spent on each section, game sessions initiated, bet history, and navigation paths through the site.
Session data: login timestamps, session duration, and logout events, used to maintain account security and detect suspicious access patterns.
Cookie and tracking data: information collected via cookies and similar tracking technologies as described in the Cookies section of this policy.

1.3

Information from Third-Party Payment Providers

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a card payment method, the relevant payment service provider may pass a transaction reference, confirmation status, and mobile number or account reference to v7v77 to facilitate the crediting or processing of your transaction. v7v77 does not receive or store your full bKash or Nagad PIN. The data received from payment providers is used solely to match transactions to accounts and to maintain accurate financial records.

SECTION 2

How We Use Your Information

v7v77 uses the personal data collected from you for the following purposes. We only use your data where we have a legitimate legal basis for doing so, as set out in the table in the following section.

Account creation and management: to register your account, verify your identity, maintain account records, and process your login and session activity.
Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records for your account.
Platform operation and improvement: to deliver the platform's betting, casino, and gaming features to you, to diagnose and resolve technical issues, and to improve platform performance and user experience.
Security and fraud prevention: to detect, investigate, and prevent unauthorised access, fraudulent activity, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
Responsible gaming compliance: to monitor betting and gaming patterns that may indicate problem gambling behaviour, and to apply responsible gaming tools such as deposit limits and self-exclusion in accordance with our Responsible Gaming policy.
Marketing and promotions: to send you information about bonuses, promotions, and offers relevant to your account, where you have provided consent to receive such communications. You may withdraw this consent at any time by contacting support.

We do not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review. Account risk assessments informed by automated monitoring are always subject to human oversight before any material action is taken against an account.

SECTION 3

Legal Basis for Processing

Processing Purpose	Legal Basis
Account registration and management	Performance of contract — necessary to provide the platform service you have signed up for.
Transaction processing and financial records	Performance of contract and legal obligation — required to process payments and maintain records.
Security, fraud prevention, and anti-money laundering	Legitimate interests — protecting the platform, other users, and the integrity of the service from misuse.
Marketing and promotional communications	Consent — only where you have explicitly opted in to receive promotional communications. Withdrawable at any time.

SECTION 4

v7v77 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.

4.1

Payment Service Providers

To process your deposits and withdrawals, v7v77 shares the minimum necessary transaction data with the relevant payment service provider (bKash, Nagad, Rocket, Upay, or the card processing gateway). This data is limited to what is required to initiate, verify, and complete your financial transaction. Payment service providers are contractually bound to use this data only for the purpose of processing your transaction and are not permitted to use it for their own marketing or analytics.

4.2

Game Technology Providers

Casino and slot game content on v7v77 is provided by third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. When you play a game, a session token and anonymised player reference may be passed to the relevant game provider to initialise the game session. No personally identifiable information beyond a session reference is shared with game providers. Game providers operate their own data practices governed by their own privacy policies.

4.3

Legal and Regulatory Disclosure

v7v77 may disclose personal data to law enforcement, regulatory authorities, or courts where required to do so by applicable law, court order, or legal process. In such cases, v7v77 will disclose only the minimum information required to satisfy the legal obligation and will, where legally permitted, notify the affected account holder of the disclosure.

SECTION 5

Cookies and Tracking Technologies

v7v77 uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how users interact with the site. Cookies are small text files stored on your device by your browser when you visit the platform.

The following categories of cookies are used on v7v77. You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to log in or use certain features of the platform.

TYPE A

Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable core security features such as CSRF protection. Essential cookies cannot be disabled without breaking core platform functionality. They do not track your activity for marketing purposes and contain no personally identifiable information beyond a session token.

TYPE B

Analytics Cookies

Analytics cookies help us understand how users navigate and use the platform by collecting aggregated, anonymised data about page visits, session lengths, and feature engagement. This data is used solely to improve the platform experience. Analytics cookies do not identify you personally and are not shared with third parties for marketing purposes. You may opt out of analytics cookies via your browser settings.

TYPE C

Functional Cookies

Functional cookies remember your preferences and settings to provide a more personalised experience when you return to the platform, such as your preferred language or last visited section. These cookies do not track browsing activity outside of v7v77 and are not used for advertising purposes.

SECTION 6

Data Retention

v7v77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. For active accounts, personal data is retained for the lifetime of the account. Following account closure, v7v77 retains financial transaction records and KYC documentation for a minimum period of five years from the date of account closure, in order to comply with anti-money laundering obligations and to resolve any disputes that may arise after closure. Account activity logs and session data are retained for a period of two years following account closure.

After the applicable retention periods have elapsed, personal data is securely deleted or anonymised in a manner that prevents its reconstruction. Where anonymisation rather than deletion is applied, the resulting data no longer constitutes personal data and is not subject to this policy.

SECTION 7

Your Rights Over Your Personal Data

As a user of v7v77, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at the email address provided at the end of this policy. We will respond to all valid requests within 30 days.

RIGHT 1

Right of Access

You have the right to request a copy of the personal data that v7v77 holds about you. Upon a verified request, we will provide a summary of the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.

RIGHT 2

Right of Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will update your data promptly upon a verified request and where the correction does not conflict with legal retention requirements.

RIGHT 3

Right of Erasure

You may request that v7v77 delete your personal data. We will honour erasure requests where the data is no longer necessary for the purpose for which it was collected and where no overriding legal obligation requires its continued retention. Erasure requests will not apply to financial records and KYC data subject to statutory retention periods.

RIGHT 4

Right to Object to Marketing

Where your data is processed for marketing purposes on the basis of your consent, you have the right to withdraw that consent and object to further marketing processing at any time. To opt out of promotional communications, contact our support team. Opting out of marketing does not affect your ability to use the platform.

RIGHT 5

Right to Data Portability

Where technically feasible, you may request that v7v77 provide a copy of your personal data in a structured, commonly used, machine-readable format. This right applies to data that you have provided directly and that is processed on the basis of your consent or a contract.

SECTION 8

Security Measures

How We Protect Your Data

v7v77 uses SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers. Account passwords are stored using one-way cryptographic hashing. Access to personally identifiable data is restricted to authorised personnel on a need-to-know basis.

While v7v77 takes all reasonable technical and organisational precautions to protect your personal data, no data transmission over the internet or data storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential. If you become aware of any unauthorised access to your account or any security incident relating to your account, you must notify v7v77 support immediately. v7v77 will take prompt action to investigate and mitigate any confirmed security incident.

SECTION 9

Children's Privacy

v7v77 is strictly an adults-only platform. Users must be at least 21 years of age to register and use the platform. v7v77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that data will be deleted without delay and the associated account will be permanently closed. If you are a parent or guardian and believe that a person under the age of 21 has registered or used v7v77, please contact our support team immediately so that we can take appropriate action.

SECTION 10

Changes to This Privacy Policy

v7v77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make material changes to this policy, we will notify registered account holders by displaying a notice on the platform upon login or by sending an email to the registered account address. The revised policy will take effect on the date stated in the notification. Your continued use of the platform following the effective date of any revision constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed of how we handle your personal data.

CONTACT

Contact Us About Your Privacy

If you have any questions about this Privacy Policy, wish to exercise any of the rights described above, or have concerns about how v7v77 handles your personal data, please contact our support team. All privacy-related requests are handled confidentially. We aim to respond to all queries within 30 days of receipt.

Email: [email protected]